The Avaya Officelinx Messaging platform has been rebranded as Avaya IX Messaging.
IX Messaging is now Avaya’s go to product for enterprise messaging. Much more than voicemail, IX Messaging is a complete Unified Messaging solution incorporating advance features such as e-mail integration and voice to text.
The transformation from legacy voice messaging systems to unified IX Messaging can be challenging with integrations and migrations to manage.
That’s where we come in.
Buoyant Technologies, Inc. (BTI) knows Avaya IX Messaging. The BTI engineering team is an industry leader in IX Messaging implementations. We have the experience and technical expertise to drive successful implementation and migrations projects and delivery positive results for customers and the Avaya Partner community.
How can BTI help you?
Officelinx is a software application server that integrates into Enterprise Telephony environments and provides Unified Messaging/voicemail and is able to unify your voicemail with your email solution (cloud based or on premises). The messaging component of Officelinx provides a Unified Messaging (aka Voicemail) solution for customers. It works with either an Avaya provided storage solution, or integration to existing email solutions (on premise or cloud based). Many different Telephone User Interfaces (TUIs) are offered along with optional enhancements like Fax support, JITC compliance and automatic speech recognition and transcription services.
Avaya Officelinx is the perfect platform to migrate older Avaya Messaging systems such as Avaya Intuity, Audix and Modular Messaging, the CallPilot through the Nortel acquisition and Aria, Serenade and Repartee through the Octel acquisition.
Messaging and Collaboration
When Avaya acquired ESNA in 2015, it also acquired ESNA Officelinx, now Avaya Officelinx, a powerful next-generation collaboration solution that embeds real-time communications inside cloud-based business applications to improve team engagement and boost productivity, including:
- Unified messaging with voicemail that integrates voice and fax messages with email and social collaboration applications from, Google, Microsoft, IBM, and others.
- Real-time communication applications like voice and instant messaging (IM) communications, presence, click-to-call, and geo-location mapping integrated inside cloud-based business applications.
- Click-to-connect to voice conferencing and online meetings.
Officelinx interoperates with SIP or TDM based phone systems and is purpose-built to work across multiple environments simultaneously. It is available for Windows and Mac, as well as Android, iOS, Windows Phone and BlackBerry smartphones and tablets. With Officelinx you choose how to connect, communicate and collaborate with others using the applications and devices of your choice.
Avaya Officelinx Highlights
COLLABORATE INSIDE THE APPLICATIONS YOU USE EVERYDAY
Connect, communicate and collaborate with others in any web application or web page. With Avaya Officelinx’s iLink Pro Chrome browser extension/Internet Explorer add-on, you have instant access to IM, voice communications, click-to-call, presence and location sharing right from the Web, without any software.
QUICKLY CONNECT WITH OTHERS
Connect with the people you want to communicate with by knowing where they’re located and their availability in real-time. Officelinx presence and geo-location services integrated with Google Maps makes it easy to find others or to share your location, which leads to speedier responses, quicker decisions and faster problem resolution.
WORK MORE EFFICIENTLY
Officelinx delivers your voice and fax messages into the applications you use most like email and social collaboration. Manage emails, voice messages, faxes and social updates from one inbox. Access any message from any web browser on any desktop or mobile device.
Avaya Officelinx’s iLink Pro Mobile integrate your smartphone with your company’s phone system. Make and receive calls using one unified phone number, manage calls on your smartphone like you would on your desk phone (hold, transfer, send to voicemail) and use your smartphone’s location services to intelligently route calls to different devices based on your physical location.